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Banking Identity Management

Technology is changing the way the banking and finance industry both interacts with clients and manages internal processes. With identity being crucial to many banking processes, biometrics is a key part of this conversation.

With hands-on project experience in both central and commercial banking, Argus TrueID has developed a complete identity management system that provides the flexibility to deliver a range of services to customers more securely than ever before.

Contact us for more information

Contact us for More Information






Technology is changing the way the banking and finance industry both interacts with clients and manages internal processes. With identity being crucial to many banking processes, biometrics is a key part of this conversation.

With hands-on project experience in both central and commercial banking, Argus TrueID has developed a complete identity management system that provides the flexibility to deliver a range of services to customers more securely than ever before.

Contact us for more information

Know Your Customer (KYC)

Financial institutions utilise an number of KYC technologies to verify a client’s identity. In addition to reducing risk and addressing compliance, this also allows them to offer a personalised experience with tailored services. The integration of biometrics is a key part of enhancing KYC processes and procedures for example, fingerprint recognition at an ATM, or facial recognition using the picture on a passport for a loan application.

Business Challenge

Improving customer experience

The finance sector, like all industries, is looking for innovative ways to engage with customers. As convenience and speed of service become ever more important, front of house activities that enable you to truly ‘know your customer’ are crucial to an improved customer experience.

Argus Solution

Biometric identity management

Biometrics can be used to seamlessly verify identify and authenticate the customer, allowing for the provision of personally targeted services, without the need for intrusive identity checks. Argus’ unique TrueID platform enables banks to streamline the entire customer interaction, vastly improving the client experience.

Business Challenge

Labour intensive transactional processes

The banking industry is always looking for ways to streamline processes and improve a variety of backend transactions especially around handling high volume, high value transactions.

Argus Solution

Visibility through certainty of identity

Using biometrics, Argus can improve any process where certainty of identity is required. It can be as simple as biometrically approving transactions, through to implementing specific business rules and workflows. This solution can also improve reporting and provide a full audit trail across any banking process.

Business Challenge

The changing compliance landscape

Compliance is a key component of the banking system, creating challenges around how organisations address ever-changing regulatory requirements. Anti-fraud, money laundering, and other related challenges have increased the need for innovative solutions.

Argus Solution

Compliance through certainty of identity

By integrating biometric identity management, the Argus TrueID platform provides the highest level of security over any transaction. All transactions are associated with a unique biometric profile ensuring that the identity of the individual is always known, helping to eliminate fraud and risk within processes.

Business Challenge

Keeping data connected

Financial institutions, like any other business, need to ensure interoperability between their data systems. Siloed information creates the need for double entry, disparate data sets and increased the possibility of human error.

Argus Solution

Flexible scalability

The Argus TrueID platform features bidirectional communication with internal, and third party, business systems (i.e. Payroll, building management and other propriety software), through easily customisable protocols. This provides the unique ability to connect relevant data and broadcast to endpoints such as mobile devices, PCs and self-serve kiosks.